The security of our IT systems, our network-compatible products, and the data entrusted to us is our top priority.

This reporting channel can be used to report security incidents that:

• relate to our own network-compatible products or services

• related to our systems or infrastructures

• have occurred with customers or business partners and involve our products or interfaces

• potentially involve personal data

• represent security vulnerabilities or cyberattacks

We particularly request notification of:

• Suspicion of unauthorized access

• Security gaps or identified vulnerabilities

• Malware or ransomware incidents

• data protection breaches

• Manipulation of hardware or software

• other IT security incidents related to our products or service

Who can report?

This reporting channel is available for:

• customers

• business partner

• suppliers

• IT service provider

• internal employees

• IT security researcher

What information should be included??

To enable fast and structured processing, we ask you to provide the following information, if possible:

• Description of the incident

• Affected products or systems

• Time or period of the incident

• Actions already taken

• Contact details for further inquiries

Please do not send any sensitive personal data unless absolutely necessary..

Confidentiality and handling of reports

All incoming reports are treated confidentially and reviewed by our cybersecurity team..

In the event of incidents that may affect personal data, an assessment is carried out in accordance with legal requirements, in particular the General Data Protection Regulation (GDPR).

If necessary, we will coordinate further steps with the parties concerned..

Contact

Every incoming report goes through a well-established internal process for assessing, classifying, and handling security incidents to make sure they're dealt with in a compliant, risk-based, and efficient way..

Reports by email to:
security@ad-messtechnik.de

Or by telephone:
07046 875